Returns & Refunds Policy

At Home of Korean Beauty, we take pride in the quality and authenticity of our products. Due to the nature of skincare and hygiene concerns, our return policy is strict.

1. General Returns

All sales are final. We do not accept returns, exchanges, or issue refunds for any products once they have been delivered, except in the case of damaged or defective items.

This policy is in place to ensure the integrity, hygiene, and safety of our skincare products for all our customers.

2. Damaged or Defective Items

If you receive a product that is damaged during transit or defective, please contact us within 24 hours of receiving your order.

To process a claim for a damaged item, you must provide:

• Your order number
• Clear photographs of the damaged item and packaging
• A description of the issue

Please send this information to shop@homeofkoreanbeauty.com or reach out to us via WhatsApp.

3. Refunds for Defective Items

Once your claim is received and inspected, we will notify you of the approval or rejection of your refund or replacement.

If approved, we will either replace the damaged item or initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Cancellations

Orders can only be cancelled if they have not yet been processed or dispatched. Once an order is dispatched, it cannot be cancelled.